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New Contributor
Posts: 1
Registered: ‎03-20-2017
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We have a requirement to get all technicians profile from admin console. How do i download?

We have a requirement to get all technicians profile (active, inactive, etc) from LogMeIn Rescue Admin Console. Do not see anything from reports section. How do i download?

LogMeIn Contributor
Posts: 3
Registered: ‎02-01-2017

Re: We have a requirement to get all technicians profile from admin console. How do i download?

Hello this would be a great feature request that I will send out to my team, however at the moment this is not possible from within the Admin Center using the "reports" functionality. The only way to accomplish this at the present time is through our API. You'll need a web service such as Postman to pull and display this data.

 

The link below details the specific call (getHierarchy_v2) you'll want to use when trying to pull the list of technicians from the account.

 

https://secure.logmeinrescue.com/welcome/webhelp/EN/RescueAPI/API/API_Rescue_getHierarchy_v2.html