Last week, we were unable to load the devices tab in Chrome.
I've tried to load it in Firefox, which it works. But i can see that we have over 29K devices now.
Normally, I think we don't even have 2K. All these device have no data in the version and IP adresses field.
Is there a way to get rid of them?
Hi Samuel, sorry for any confusion there. It sounds to me like those two issues may e separate from one another.
Has your device list updated since yesterday?
Is there any data listed that we could reference towards the source?
Hi, don't mind the Firefox/Chrome issue. It's not working on Firefox also anymore.
The device tab is Timing out, we are not able to see it. When i was able to see it, there was over 20K computers that should'nt be there.
Since it's timing out, i can't give you any data. Is there a way you could remove all the devices with "no datat" in the Version field?
I actually don't know of a way to remove devices en masse by name alone. If this is still occurring for your group would you mind creating a case with Customer Care for further investigation?