The chat is located in the browser on the client side, so if the browser is minimized they will not be able to see it. We plan to add a notification for new chat messages, but I do not have an ETA on when that will be added yet.
Thank you for the feedback, keep it coming.
Glenn is a member of the LogMeIn Community Care Team.
Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!