cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
New Contributor

End Session confirmation prompt needed!

There needs to be an "Are you sure?" prompt to click YES or NO when EITHER the technician or the end user clicks the 'End Session' button in the console or the remote session. In testing, I've accidentially clicked the X button and closed the remote when I meant to click the Full Screen button. You can accidentially click the End Session button in the remote view as well and sever your connection. There needs to be a confirmation prompt as exists in GoToAssist. 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
LogMeIn Contributor

Re: End Session confirmation prompt needed!

@CzarMark  I have confirmed that this is a planned feature improvement, though no firm ETA yet.

View solution in original post

2 REPLIES 2
Highlighted
LogMeIn Contributor

Re: End Session confirmation prompt needed!

@CzarMark  Thanks very much for your feedback here.  We are still adding new features to RescueAssist, and this user experience is a good example for development.

Highlighted
LogMeIn Contributor

Re: End Session confirmation prompt needed!

@CzarMark  I have confirmed that this is a planned feature improvement, though no firm ETA yet.

View solution in original post