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New Contributor

Right Clicking issues in Chrome and Firefox for RescueAssist

Currently in Chrome when you right click when doing a screen share, it does not push the event to the client.

 

In Firefox however it is able to right click but it also unfortunately brings up a flash menu on the local computer.

 

These issues need to be addressed. I have videos showing the events.

3 REPLIES
LogMeIn Contributor

Re: Right Clicking issues in Chrome and Firefox for RescueAssist

@quentin_b  Sorry for any difficulty there.  Could you specify what OS your client is running, and what versions of Firefox + Chrome?

New Contributor

Re: Right Clicking issues in Chrome and Firefox for RescueAssist

Windows 10 Pro

Firefox- 62.0.3
Chrome-69.03497.100
LogMeIn Contributor

Re: Right Clicking issues in Chrome and Firefox for RescueAssist

@quentin_b  Thanks for the details.  We have a ticket up for this now, and expect a full resolution in the coming days.  Sorry for the annoyance.