Trying to use MS Edge on Win 10 with RescueAssist to access my existing unattended computers.
I'm able to connect, see the remote screen, but can't interact with it - remote control doesn't work from Edge. I note that it's "not supported" either from agent or client. Is that true? I personally, as an agent don't have a problem using Chrome, although I prefer not to. I may be one of the minority cases that finds Edge to be a superior browser, in general, under Win 10.
However, the fundamental use case for the vast majority of the people I'm providing support to are home users, who wouldn't have a clue as to how to download and install Chrome, install the extensions, or use a browser other than the default browser on their computers (Which is in this case, Edge). Is Edge in the plans to be supported?
@RJM Hi Bob,
The people you support can still use Explorer to connect through. In the near future, Edge will also be supported for the technician, though I don't have a firm ETA yet.