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New Contributor

Autofill on verizon site

https://www.verizon.com/my-verizon/ on Windows Chrome Plugin giving fits on being able to recognize for autofiil. Grayed out, then gets dark so you can push the the button, then grey. Have to open the vault and copy.
6 REPLIES 6
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New Contributor

Re: Autofill on verizon site

Same here. Came looking for a fix. This is the only thread I found.

Verizon wireless autofll has worked flawlessly for years. Starting around June 2020, it will not work, no matter what I attempt or tweak. Have to C&P password.

Help?!?
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New Contributor

Re: Autofill on verizon site

I'm having the same issue. Attempted to login to verizon today (9 July 2020) at new URL https://www.verizon.com/my-verizon/ and it will not fill. I tried editing the existing entry in my vault with the new URL but no change. I deleted the existing entry, expecting it to prompt me to save the new entry but it did not even do that. Likewise, I have to cut & paste my credentials.
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New Contributor

Re: Autofill on verizon site

I HATE "Me too!" posts but if more users reporting problems gets more attention then here goes.

I'm having the exact same problem and can't figure out a solution.
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New Contributor

Re: Autofill on verizon site

I just signed up for LastPass, but if I keep having issues like this, I really don't see the point in having it. 

 

Any fixes would be appreciated. 
Otherwise I am not in this deep enough to suffer through this kind of product failure 

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Active Contributor

Re: Autofill on verizon site

Four months later and still the same problem.  I've deleted the site in LastPass but it doesn't even prompt me to save the login and no it's not in my Never URL list.

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LogMeIn Contributor

Re: Autofill on verizon site

Hello,

 

If you've tried all of the steps on this page to get Autofill working on a site: https://support.logmeininc.com/lastpass/help/lastpass-wont-save-or-autofill-my-data-for-a-site-lp070... and LastPass Autofill is still not working on the site, Autofill may simply not be supported on that specific site due to how it is coded/designed. Please note that not all websites support LastPass autofill due to how they are coded by the website creators, and it is not something LastPass can control.




RachelO is a member of the LogMeIn Community Care Team.

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