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New Contributor

Erratic Login Status in Firefox, re-login fails

Since today (maybe triggered by a windows 10 update), the red icon on the Firefox browser was just yellow, and it was not possible to either log out or re-login to lastpass.

Login on the lastpass website worked, and then later the icon in firefox turned red again.

But no I am afraid that my passwords vanish and lastpass shuts my internet practically down.

Their 'status' site reports no events.

What's going on?

1 REPLY 1
LogMeIn Contributor

Re: Erratic Login Status in Firefox, re-login fails

Hello, 

 

Apologies as I'm not sure what troubleshooting you've tried so far, could you try uninstalling the LastPass extension, restarting your computer (this is a required step) and then reinstalling from here to see if it resolves the issue? https://lastpass.com/download/




RachelO is a member of the LogMeIn Community Care Team.

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