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Exporting LastPass encrypted file produces nothing

I tried to export for backup purposes using the Firefox extension: Account Options/Advanced/Export/Last Pass encrypted file. I was asked for my master password and then for a key but no file was produced.

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LogMeIn Contributor

Re: Exporting LastPass encrypted file produces nothing

Hi Maksa, our team is actively investigating an issue where trying to Export your LastPass data on FireFox doesn't work as expected. As a workaround while our team works to resolve this issue, could you try to export your data in a different browser such as Chrome?




RachelO is a member of the LogMeIn Community Care Team.

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2 REPLIES 2
LogMeIn Contributor

Re: Exporting LastPass encrypted file produces nothing

Hi Maksa, our team is actively investigating an issue where trying to Export your LastPass data on FireFox doesn't work as expected. As a workaround while our team works to resolve this issue, could you try to export your data in a different browser such as Chrome?




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post

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Active Contributor

Re: Exporting LastPass encrypted file produces nothing

Using latest version of FF.
I am still having a problems with exporting my LastPass Encrypted PW File.
I can enter a 17 character, number, upper & lower case PW File Encryption Key.
When I click on Export/LastPass Encryption File/Enter Master PW, click continue,
I then enter my 17 character, number, upper & lower case PW File Encryption Key, then
confirm encryption key, click on Continue and the web page with this windows goes away.
The page closes and no file appears.
 
Come on LastPass fix this issue. It's been over ten days dealing with this problem!
We need to be able to save encrypted PW.