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New Contributor

HOW TO GET PASSWORD

I have forgotten the normal password and master password of my LastPass....so how I'll get?

2 REPLIES 2
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Regular Contributor

Re: HOW TO GET PASSWORD

LasPass cannot administratively reset or recover your master password for you. The only methods for password recovery are outlined in the following support article: 

 

https://support.logmeininc.com/lastpass/help/recover-your-lost-master-password-lp020010

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Active Contributor

Re: HOW TO GET PASSWORD

Do you have a smartphone with the LastPass app? If so, is Mobile Account Recovery enabled on your phone?

You can then reset your master password using Face ID (iPhone) or a fingerprint scanner (Android). And you still have all your stored data.

 

You can also watch this video showing how to reset your master password with SMS.