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Active Contributor

How to resolve duplicate entries for Payment Cards

Originally I uploaded my data from eWallet. I’ve just noticed that all my Payment Cards are listed twice. They seem to have the same info in both entries. I’ve verified this in the app on both my iPhone 11 and iPad. I want to start deleting the extras, but am concerned if this will cause any issues and possibly delete both. Also, any idea how this happed or how to prevent it in the future?

 

thanks

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Accepted Solutions
LogMeIn Contributor

Re: Double Entries for Payment Cards

Hello,

 

Could you try these steps first to see if it resolves the duplicates issue?

 

  • Click the LastPass icon in your web browser toolbar.
  • Go to Account Options or click your email at the bottom of this menu > Advanced > Refresh Sites then Clear Local Cache.
  • Log out and log back in to your LastPass account.

If the duplicates are still there, try the Remove Duplicates feature in your LastPass Vault:

  • Go to your LastPass Vault > Account Settings on the left side menu > Show Advanced Settings > Click the 'Remove Duplicates' button at the very bottom



RachelO is a member of the LogMeIn Community Care Team.

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2 REPLIES 2
LogMeIn Contributor

Re: Double Entries for Payment Cards

Hello,

 

Could you try these steps first to see if it resolves the duplicates issue?

 

  • Click the LastPass icon in your web browser toolbar.
  • Go to Account Options or click your email at the bottom of this menu > Advanced > Refresh Sites then Clear Local Cache.
  • Log out and log back in to your LastPass account.

If the duplicates are still there, try the Remove Duplicates feature in your LastPass Vault:

  • Go to your LastPass Vault > Account Settings on the left side menu > Show Advanced Settings > Click the 'Remove Duplicates' button at the very bottom



RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post

Active Contributor

Re: Double Entries for Payment Cards

Spoiler
 

Thank you, the remove duplicates got rid of them.

 

Tony