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Active Contributor

LastPass logout option missing

Occasionally the LP icon dropdown menu does not show the logout option which should be at the bottom, below Account Options.  I have to open my vault in order to log out.  This occurs in both Firefox and Chrome.

6 REPLIES 6
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New Contributor

Re: LastPass logout option missing

Same here. 

 

Have tried delete/reinstall the extension and updating to the latest version of chrome; same result.  Think it may depend on the web page; as some pages the option is there and others it is not. 

 

For example, on a google search page, it is not there; whereas the page for "logmein community" I am on right now  (typing this message) or a new tab page it is missing.

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Active Contributor

Re: LastPass logout option missing

It seems to depend on how many items are in the dropdown menu.  If there are more than 2 logins for a given website, then the "View All Fillable Items" option appears in the menu and Logout does not.

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LogMeIn Manager

Re: LastPass logout option missing

Hi,

 

The drop down menu can only show 9 items so sometimes the logout option is bumped in order to display information relative at the time.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: LastPass logout option missing

So that's it? I had figured that out already. I posted in hopes that someone would care enough to fix it. How foolish of me.
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New Contributor

Re: LastPass logout option missing

This is not a solution.  The issue is not resolved.

 

When using the Chrome extension and on a website with more than two logins in the vault, the "Log Out" option is bumped off the bottom of the dropdown menu - in favor of a tiny (and useless) slice of the third vault entry.  This provides zero benefit, is inconvenient to the user and makes logging out of the vault a multi-step process.

 

Please fix this.  The Log Out option should never be bumped from the dropdown menu.

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Active Contributor

Re: LastPass logout option missing

You're absolutely right about the "View All Fillable Items" option
being useless. I have one site that has 5 logins and I can see all of them by simply scrolling the list of 2 entries at the top of the dropdown menu.