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New Contributor

One site won't save

I'm fairly new to LastPass. Most everything is working well, however I have a problem with one site. It is Experian Identity Works. No matter what I do, I cannot get LastPass to save the Item. I manually created a new password item and filled in all of the information, I can't get LastPass to fill in the password.

I'm sure I'm doing something wrong but can't figure out what. I hope someone can help me out with this.

Re: One site won't save

Not all sites will work with LastPass from my experience There are some sites which restricts autofilling into their login fields and LP doesn't have any control over it. 

LogMeIn Contributor

Re: One site won't save



Please see this article for troubleshooting steps and why Lastpass won't LastPass launch, save, or autofill my data for a site:

As mentioned above, with the way some sites are built the forms on that site are not able to be recognized by LastPass Autofill.