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New Contributor

Premium Status Inactive

The Last Pass chrome extension shows premium status inactive, however my phone app looks completely normal with valid account. Under account settings it shows : LastPass Premium User: Expires on November 16,2021 but under account information it show Premium Status: inactive and won't allow me to share entries from Chrome. 

1 REPLY 1
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LogMeIn Contributor

Re: Premium Status Inactive

Hello,

 

So that we can investigate and so that you don't post any private account information publicly, could you send me a private message with your LastPass account email address? To send me a private message, please click my username to view my profile, then click the blue "Send a Message" button in the upper right.




RachelO is a member of the LogMeIn Community Care Team.

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