Hello,
Could you try to save the entry in your Vault using the Save All Entered Data method as described below?
- Make sure you are logged in to your LastPass browser extension.
- Go to the website whose login you need to force-save.
- On the login page, fill in your credentials (username, email address, password, etc) but do not press login.
- Click the LastPass browser icon, then go to Add item > Save All Entered Data at the bottom of the menu. Tip: For Internet Explorer users, click the active LastPass icon, then go to Tools > Save All Entered Data.
- All captured fields are displayed. If desired, enter more information and specify your desired settings for the item.
- Click Save when finished
- Once saved, when you return to the login page LastPass should fill the data for you. You can also “force-fill” the login from the LastPass notification bar, or from the LastPass icon by selecting the site name at the bottom of the menu and then clicking “autofill”.
Ref: https://support.logmeininc.com/lastpass/help/add-a-new-site-lp010005
RachelO is a member of the LogMeIn Community Care Team.
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