Best practices for using Central to remote assist computers on Windows 11/Azure AD? (Non-domain)

[trflmiuser]

I plan to start deploying computers without joining them to the domain. Users will sign in with their Microsoft 365 credentials to get into the computer and their apps. 

When a computer is on the domain, I can put in my own credentials when remote controlling a user's PC. This doesn't work with a 365-only PC, and it's bad practice to ask a user for their credentials. So how are you managing this? 

[CS_HelpDesk · Accepted solution]

Hi @trflmiuser ,
You can create an access code when the Central Host software is installed on those devices. This way when you have to remote control a computer the credentials window will appear asking you to enter an access code. https://support.logmeininc.com/central/help/how-do-i-create-remove-a-computer-access-code

I hope this answers your question.