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armant
New Contributor

Custom Task with Logging

Hello,

I have a custom task created with Logging set to "Use custom log file". I specified the path to the log file to upload (C:\temp\install.log). Where can I find this log file? 

I would expect this log file to reside in History > Device > Output > View log file.

 

Thank you for your help

3 REPLIES 3
AshC
GoTo Moderator

@armant  The log files should definitely be on the Host end, at the path designated by the admin who installed.  

 

You may want to use this reference guide to see LMI events: https://support.logmeininc.com/central/help/how-to-view-logmein-event-log-files-central-t-host-prefe... 


Ash is a member of the GoTo Community Care Team.

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armant
New Contributor

thanks. It is on the host for sure. I am trying to pull this log that reside on a device to LMI. I am trying to download the log file without connecting to the device. 

AshC
GoTo Moderator

Sorry, I don't know of any way to gather the logs without connecting to the remote PC. 


Ash is a member of the GoTo Community Care Team.

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