Re:Login without having to type a password no longer works on LMI Client "Saved Password is Invalid"

[Sensible_Ray]

To further clarify even after successfully opening LogMein client and getting out, it will come back with saved password is is invalid message, please login manually. Its a client app issue that suddenly happening

[GlennD]

Hi @Sensible_Ray, 

iOS or Android?

[BoroSec]

Yes, logout was the solution - gave me the box/ option again. Thank you! You rock!

[Sensible_Ray]

Sorry the issue is when using LogMein Client  on Windows 10, not mobile

[GaborO]

Hi @Sensible_Ray!

Your problem might be that the service's cannot load its certificate and it has to be regenerated.

Try this command on:
64 bit Windows:

"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createsc
32 bit Windows:
"C:\Program Files\LogMeIn\x86\LogMeIn.exe" cert -createca -createsc

Then restart the LogMeIn service.

[Ox1]

I've been having this issue for over a year and still doesn't work. On a mobile device, when i connect to a PC, i have to type the windows password in manually and it doesn't auto log me in with a prompt like it does on PC. Is this the issue you are having?

I have given up asking to be honest.

[GlennD]

@Ox1 It works for me on my Pixel 5 and old Motorola G7 when I test. I can connect to both my Windows 11 PC and my MacBook Pro without being asked to sign in. On your Android device please do the following:

• Open the LogMeIn App
• Tap the Settings gear icon in the lower right corner
• Scroll to the bottom until you see the Version information and then tap on it until a message that says Log enabled
• Use the App as usual for a while to hold some sessions and then open Files in the App and you will see a new folder called Logs

You can send me the log files by clicking on my community profile here and then on the Message button to send a private message.