Glenn is a member of the GoTo Community Care Team.
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Your best bet would be to work with Customer Support who can take a look at your system. I see that you did attempt to reach out to them. I opened up the case and someone from Support should be reaching out to you soon.
Kate is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!
