Add call control on headsets

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Add call control on headsets

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Add call control on headsets

Staff is not able to receive calls from their headset when using the softphone.  This limits their ability to perform tasks away from their monitor in order to accept or make a call.  I understand security concerns are prohibiting this functionality.   Are there any tools available to mitigate this issue and to allow call control? 

1 Comment
KateG
GoTo Moderator
Status changed to: Reviewed by moderator