Call Dispositions - Streamlining Agent Dispositions and Automated Note Visibility

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Call Dispositions - Streamlining Agent Dispositions and Automated Note Visibility

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Call Dispositions - Streamlining Agent Dispositions and Automated Note Visibility

Create dispositions, from which the agent can select at the end of the call and also leave any necessary notes.  Once a phone number is recognized, all notes should automatically be visible without any extra steps.

1 Comment
KateG
GoTo Moderator
Status changed to: Reviewed by moderator

@alejandromachad thanks for your suggestion, we will review with the team at large.