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Ring multiple call queues and external number at the same time

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Ring multiple call queues and external number at the same time

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Ring multiple call queues and external number at the same time

Status: Investigating Submitted by on ‎06-19-2023 01:31 PM
2 Comments (2 New)

Being Able to ring multiple call queues at the same time helps when you have multiple branches and don't want certain users on an all ring call queue and just to get their own branch call queues. Also being able to ring a call queue and an external number at the same time would be huge.

2 Comments
KateG
GoTo Moderator
GoTo Moderator
‎06-21-2023 05:02 PM
‎06-21-2023 05:02 PM
Status changed to: Investigating

@bfigueroa thanks for your idea! We have shared this feedback with the team and will update the Community when we know more.  

dmcglennon
GoTo Contributor
GoTo Contributor
‎09-20-2023 05:19 AM
‎09-20-2023 05:19 AM

Hi @bfigueroa - thanks very much for this idea. Are you able to share more information regarding the use case here?

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