Search feature for text and chat messages

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Search feature for text and chat messages

Search feature for text and chat messages

Many other apps with text/chat features allow you to search in old messages for keywords but there is no search feature on GoTo. It makes it really hard for us to find old messages from current clients. "Which client said they needed X? When is client Y coming in? When did client Z last reach out?" 
We were able to do searches when we used Google Voice. Please enable this feature asap!!!

7 Comments
Twalls
New Member

It would be super helpful to be able to use a search bar to search for key words in text messages. I could do this on my cell phone and I really miss this ability when using GOTO.

KateG
GoTo Moderator
Status changed to: Reviewed by moderator
 
Brad_H
Active Contributor

Just last week I had another customer explicitly ask for this feature and said it was helpful in their old texting platform.

KateG
GoTo Moderator
Status changed to: Accepted

This feature is coming soon, we will update the Community when it's available. 

kblunier
New Member

Yes - this is very important for us! I'm pretty surprised that they don't already have this feature. Would love to know when this feature is added!

CaleBybee
New Member

How long does it take to set this up Kate?   I don't see way to search messages yet and this is critical for businesses using Goto.. 

GlennD
GoTo Manager

Hi @CaleBybee, this feature is coming, but has not been released yet