The ability to forward sent text messages

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The ability to forward sent text messages

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The ability to forward sent text messages

We are requesting a feature update by GoTo developers to be able to forward texts sent for compliance purposes.

2 Comments
GlennD
GoTo Manager
Status changed to: Needs Info

Please provide some more details about you see this feature working and its use.

jmeyer
New Member

Good morning.  Currently, we receive emails sent to our company inbox for all text messages received.  We keep these for compliance purposes.  We do not receive any email for text messages sent out from our associates to clients.  We would like to have this function for compliance reasons.  Below is a copy & paste of the message we receive when we receive a text:

 

FromSubjectReceivedSizeCategories
noreply@sms.goto.comYou received a new text message from (client) - (phone number)Tue 4:26 PM78 KB