IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagResolve RMM - Cloud Monitors Hello, a crucial feature of an RMM platform is the ability to create cloud monitors. This is an absolute must for an MSP to monitor the WAN connectivity at client sites. This feature is completely mi...Cipboard sync - default on Hello - i would like an option to turn the clipboard sync on as a default settings preferably for all devices but at very least for individual devices. Remove countdown on connect and disconnect Not sure what the purpose of this is. When the count down ends it just resets - its an extra step with no purpose when connecting and disconnecting? Please explain if i am missing it otherwise i woul...Add option to reduce inactivity time when connected to a PC from 30 minutes to 15 minutes “We need to make sure when you are done with the machine you are connected to that you End Session. If the session is not ended, then your account will stay connected, and the status will in "In Sess...Devices view - add more rows and default alphabetical organization I would like to have 100 rows as an option to view in one screen for the devices list and more so to have the ability to organize alphabetically (by nickname) by default. I am not sure how it is orga...Lock host upon disconnect I find it odd that RESOLVE does not have an issue to lock the host upon disconnect like other LogMeIn products have (Central has this). This is a BIG security issue because if I am using RESOLVE to ...Add the "Duplicate" filter When I verify a new device, I will sometimes get the notification about a duplicate device. I want this filter available to me when viewing my list of devices. Dynamic groups and areas to use them We would like to see Dynamic groups, that can be set up using a keyword, device category, Device manufacturer etc. These groups could then be selected for Remote Execution jobs or Policies. Thi...Alerts - New Software - More granular filters We would like the ability to use a filter to include/exclude keywords when creating new software alerts. For example, we do not want to have alerts for Microsoft product installation/updates. So w...Make Filters Persistent I constantly have to keep changing filters on the Helpdesk to filter out closed and resolved tickets. By default you should only be looking at tickets that are currently open. I have no clue why thi...
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Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.133 IdeasLatest Activity: 3 years ago
TagsRemote Support35 TopicsTicketing32 TopicsUnattended Support28 TopicsDevice Console16 TopicsDevice Groups11 TopicsReporting11 TopicsAdministration7 TopicsCustomization6 TopicsMiscellaneous6 TopicsInventory6 TopicsHelpline3 TopicsUser Groups2 TopicsResolve RMM2 TopicsAPI1 Topicresolve mdm1 Topic
