In the past 2 days we have had 4 Windows 7 PC Lock up. After rebooting we see some erorrs in the windows error log and within 2 minutes the PCs lock up again - can't even connect from a different PC on the same network . The only way to resolve this is to uninstall GoToResolve. Once uninstalled, never locking up again.
Description: A .NET application failed.
Application: GoTo.Resolve.Alerts.Monitor.App.exe
Path: C:\Program Files (x86)\GoTo Resolve Unattended\3981505752341795654\externalmodules\AlertsModule\1.2024.0319.1\GoTo.Resolve.Alerts.Monitor.App.exe
Message: GC heap initialization failed with error 0x8007000E
Failed to create CoreCLR, HRESULT: 0x8007000E
I don't know if there has been a new update pushed out, but this just started happening yesterday.
Hopefully this gets attention as it's crashing our customer's PCs and interrupting their business. I just opened a support ticket # 20224689 and am awaiting a resolution
Is there any way to disable the anti virus, windows updates, patch management funcitonality? We just need remote access
