Solved: GoToMyPC agent alongside GoToResolve agent?

bill_AZ · ‎01-26-2024

We're looking at implementing GoToMyPC Pro for users to remotely access their desktops from home. We currently use GoToResolve for support purposes so I'm concerned that having 2 agents installed concurrently might cause an issue.

The users don't need the functionality of GoToResolve, just remote access similar to what the GTR agent has for remote access.

Has anyone tried this or have any input? Thanks in advance!

Bill

GlennD · ‎01-26-2024

Hi @bill_AZ,

I can personally assure you that there are no issues with having both GoToMyPC and GoTo Resolve unattended installed on the same computer. I have both installed as well as a couple of others.

Glenn is a member of the GoTo Community Care Team.

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GlennD · ‎01-26-2024

Hi @bill_AZ,

I can personally assure you that there are no issues with having both GoToMyPC and GoTo Resolve unattended installed on the same computer. I have both installed as well as a couple of others.

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training

GoToMyPC agent alongside GoToResolve agent?

Re: GoToMyPC agent alongside GoToResolve agent?

Re: GoToMyPC agent alongside GoToResolve agent?