GoToAssist Remote Support v5 Agent Console - September 29, 2020

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GoToAssist Remote Support v5 Agent Console - September 29, 2020

GlennD
GoTo Manager

Improved:

  • Improved the performance and reliability of the Devices list.
  • All columns are now searchable on the Devices list with the exception of Device Group (names) and Last Online (dates).
  • Page size selection is now stored for the Devices list.
  • The Session will be recorded message is now displayed before the actual screen sharing starts.
  • Fixed a compatibility issue with the Grammarly browser extension.
  • Fixed an issue where agents were able to control the customer's device even if they did not have Remote Control permission granted in the Admin Center.
  • Other user experience and bug fixes.

 

Version history
Last update:
‎09-30-2020 05:30 PM
Updated by: