Highlights
- Debut of the new GoToAssist Seeit 2.0 Customer Web App
What's New?
Debut of the New GoToAssist Seeit 2.0 Customer Web App
- GoToAssist Seeit 2.0 is new spin on GoToAssist Seeit that enables companies to enrich their support capabilities more easily than ever. This release will include a limited feature set in comparison to the original GoToAssist Seeit product. Learn more.
- Once invited to a GoToAssist Seeit 2.0 session, customers can join using their desktop or mobile device web browser (brand new feature!) via the brand new Customer Web App at https://session.seeit.gotoassist.com/join – no app download required! For more information, please see our GoToAssist Seeit 2.0 (v1) Agent Web App Release Notes, or visit our GoToAssist Seeit 2.0 FAQs.
- Note: The Pin/Support Key generated by the 2.0 Agent Web App can only be used to join a 2.0 session via the new Customer Web App. This means that customers cannot join a 2.0 session using a Pin/Support Key generated from the original GoToAssist Seeit product. Additionally, joining from existing GoToAssist Seeit mobile apps is not supported – stay tuned for a future release!
- Note: The Pin/Support Key generated by the 2.0 Agent Web App can only be used to join a 2.0 session via the new Customer Web App. This means that customers cannot join a 2.0 session using a Pin/Support Key generated from the original GoToAssist Seeit product. Additionally, joining from existing GoToAssist Seeit mobile apps is not supported – stay tuned for a future release!
