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GoToAssist Service Desk News

Jamie_A
989 Views
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This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
758 Views
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This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
1009 Views
0 Comments

This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
909 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
1066 Views
0 Comments

This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
1018 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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GlennD
1091 Views
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This release impacts all billing contacts who log in to the Corporate Billing Portal at http://link.logmeininc.com/corp-billing to manage their invoices, change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.
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Jamie_A
848 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
1054 Views
0 Comments

This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
979 Views
0 Comments

This release impacts all billing contacts who log in to the Corporate Billing Portal at http://link.logmeininc.com/corp-billing to manage their invoices, change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.
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Jamie_A
970 Views
0 Comments

This release impacts all users who log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToConnect, GoToRoom, GoToAssist (Remote Support, Service Desk Seeti), and/or RescueAssist accounts via the Web App.
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GlennD
894 Views
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In the next few weeks, you will notice changes to the look and feel of how you sign in to GoToAssist Service Desk. Our sign-in process will become more personalized so that you will only see authentication options that are unique to you. 

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Jamie_A
773 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
793 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
954 Views
0 Comments

This release impacts the Web App and all agents that use it by logging it at https://desk.gotoassist.com.
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Jamie_A
877 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
942 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
966 Views
0 Comments

This release impacts all users that manage their Sign In & Security user account profile settings at https://profile.logmeininc.com/signin-security for their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), or RescueAssist account.
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Jamie_A
943 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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GlennD
1159 Views
0 Comments

This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist.  This includes only the Active Directory Connector software.
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Jamie_A
973 Views
0 Comments

This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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Jamie_A
1047 Views
0 Comments

This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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Jamie_A
1152 Views
0 Comments

This release only impacts accounts whose IT admins have opted in to enforce all users within their account to use Enterprise Sign-In (SSO) as their only login method. This is an "opt-in" login option that is available upon request to all IT admins whose accounts are already enabled to use Enterprise Sign-In (SSO), which allows their users to log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, or GoToAssist Seeit accounts using their company login credentials.
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Jamie_A
953 Views
0 Comments

This release impacts the Admin Center and all account admins who manage users of GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, and GoToAssist Seeit at https://admin.logmeininc.com.  

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Jamie_A
919 Views
0 Comments

This release impacts all users who log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist, and/or RescueAssist accounts via the Web App.

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Jamie_A
1135 Views
0 Comments

This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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GlennD
1090 Views
0 Comments

This release impacts the Admin Center and all admins who manage users at https://admin.logmeininc.com.  

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Jamie_A
1261 Views
0 Comments

This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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Jamie_A
1279 Views
0 Comments

This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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Jamie_A
1149 Views
0 Comments

This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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