Subscribe to this post for Allowlisting and Firewall Configuration Updates

[GlennD]

Hi,

If you wish to be notified of changes to our Allowlisting and Firewall Configuration Updates, please subscribe to this post. When an update is made we will comment on this post and notify all subscribers.

[GlennD]

March 28th 2022

Block #8 under the GoTo Server list was added and will apply to the following products:

• GoToAssist Corporate
• GoToAssist Remote Support v4 and v5
• GoTo Resolve
• Pro
• Central
• Rescue

[LukasLue]

Is this post still accurate? The "Allowlisting and Firewall Configuration" says: "Article last updated: 31 January, 2023" but there were no post in this section.

[GlennD]

Hi @LukasLue,

Yes, this is still accurate. A recommend (but not required), Port was added and an update to this thread was scheduled.

Outbound 3478 TCP

UDP 3478

Recommended, used by the GoTo app for media connectivity to the TURN servers

[GlennD]

Update 2/27/2023

GoTo server / Data Center IP addresses for use in firewall configurations

IPv6 addresses space

Assigned by Block	Classless Inter-Domain Routing (CIDR) format
Block 1	2606:CB00::/32
Block 2	2a0e:bd00::/29

[GlennD]

Update March 27th 2023

Two new IP blocks for GoToConnect:

GoTo Connect Block 8	78.108.124.0/23	255.255.254.0	0.0.1.255
GoTo Connect Block 9	68.64.0.0/19	255.255.224.0	0.0.31.255