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GlennD · ‎02-10-2022

Hi,

If you wish to be notified of changes to our Allowlisting and Firewall Configuration Updates, please subscribe to this post. When an update is made we will comment on this post and notify all subscribers.

Glenn is a member of the GoTo Community Care Team.

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GlennD · ‎03-28-2022

March 28th 2022

Block #8 under the GoTo Server list was added and will apply to the following products:

GoToAssist Corporate
GoToAssist Remote Support v4 and v5
GoTo Resolve
Pro
Central
Rescue

Glenn is a member of the GoTo Community Care Team.

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LukasLue · ‎02-02-2023

Is this post still accurate? The "Allowlisting and Firewall Configuration" says: "Article last updated: 31 January, 2023" but there were no post in this section.

GlennD · ‎02-02-2023

Hi @LukasLue,

Yes, this is still accurate. A recommend (but not required), Port was added and an update to this thread was scheduled.

Outbound 3478 TCP

UDP 3478

Recommended, used by the GoTo app for media connectivity to the TURN servers

Glenn is a member of the GoTo Community Care Team.

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