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roxy2053
New Contributor

Trouble with GoTo virtual backgrounds

I am fairly new to GoTo, since several years ago, and I'm having trouble getting the virtual backgrounds to work well. It shows alot of fuzziness around my head & it's quite distracting. Any solutions to make this better? Otherwise I can only use blur & only on the lightest setting or no background at all, which is not ideal. Thoughts......

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Trouble with GoTo virtual backgrounds

A green screen or uniform background color will definitely help if you have one available as there will be a more defined contrast between you and the background.

 

Glenn is a member of the GoTo Community Care Team.

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3 REPLIES 3
GlennD
GoTo Manager

Re: Trouble with GoTo virtual backgrounds

Hi @roxy2053, welcome to the community.

 

We have made some improvements to this feature since it was first added, and there will be more in the future. Good lighting can make a difference to how well it works, both on your face and the background behind you so there is a more noticeable contrast for the feature to work with.

 

Glenn is a member of the GoTo Community Care Team.

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roxy2053
New Contributor

Re: Trouble with GoTo virtual backgrounds

OK, thanks, does it help if I have a green screen behind me when using a virtual background?
GlennD
GoTo Manager

Re: Trouble with GoTo virtual backgrounds

A green screen or uniform background color will definitely help if you have one available as there will be a more defined contrast between you and the background.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training