The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
We always have a considerable number of registrants saying they didn't get a confirmation (ends up in spam.) This seriously impacts our attendance numbers. I've had better luck doing a mail merge and sending out confirmations myself.
Unfortunately when you download a registration list, it does NOT include each individual's login link. So I go one by one and copy/paste each link from the online report. This is error prone and gets tedious when you have 300++ registrants!
Is there a way to do this more automatically? It's causing us to look at other platforms. I've asked support about this many times with no resolution.
For reference, we use a Pardot landing page with a form that links to GTW. After someone submits the form we tell them to watch for a confirmation / check their spam folder, but people must ignore that.
Many thanks in advance for any help!
2 Comments
- Status changed:NewtoReviewed by moderator
Hi Zelis,
At this time there isn't any way to export the full list of individual GoToWebinar Attendee join links, and I will migrate your request into the 'Community Ideas' section for a review by others.
In your case I would recommend your attendees allow the specific address "customercare@gotowebinar.com".
