Reporting on handouts

It would be great if we could track who downloads handouts we attach to webinars. That should show in one of the reports. That would indicate a "warmer" lead to our salespeople who follow up with webinar attendees.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi everyone, thanks for your input!

     

    This 'idea' exists on the other side of our Community:  GoToWebinar Community Ideas

     

    I'm going to move this thread into the existing one there.

  • Laura13's avatar
    Laura13
    New Member
    5 years ago

    Thank you for this post.  We have been searching through the reports trying to find if there was a way to do this.  It looks like the GTW team hasn't established this yet, but I am really hoping that they will soon

  • ashleyl's avatar
    ashleyl
    Regular Visitor
    5 years ago

    So you offer the option to add a document but can't track who downloads it, that's a huge miss. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    DWhetstone  We don't currently track the number of downloads, though you could link to an external document source that does take note of each visit.

  • DWhetstone's avatar
    DWhetstone
    New Member
    5 years ago

    When we attach a handout(s) to our webinar, is there a way to see the total number of downloads?  Are we able to see which individual attendees downloaded the handout(s)?  If not, is this something that could be added to the Engagement Report?

     

    Thank you for your help and consideration!

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    Hi Robyn636 ,

    Sorry, there are no current plans to report on the number of GoToTraining Materials downloads. 

  • Robyn636's avatar
    Robyn636
    New Member
    8 years ago

    What's the timing on the 'Handouts' reporting feature? If we're unable to add a link to report downloads, data should be included in the other reports. 

  • Matt20's avatar
    Matt20
    New Member
    9 years ago

    Would be helpful to know who is downloading which handouts.