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citrix manager
11 years agoActive Contributor
Status:
Reviewed by moderator
Webinar Staff "add to calendar" link for Google Calendar and Outlook ?
The "Manage Webinar" page provides a link called "Add to Calendar". In Google Chrome, the link just downloads an .ics file, which, doesn't help with Google Calendar. It should either:
- be change to a drop-down (similar to what you get when you register for a webinar) that includes "Add to Google Calendar" (among the other options included in on the register confirmation page) <or>
- the link should be changed to be an actual ical link instead of just downloading an .ics file.
Thanks!
Bill
26 Comments
- KateG3 years agoGoTo ManagerStatus changed:NewtoReviewed by moderator
- webinarsctct4 years agoActive Contributor
I'm testing out the best way to create a webinar series.
I've created it how I would need it to show for my real event coming up in a few months but when I test the registration, it doesn't give me an option to add it to Google Calendar which is going to be missing a large chunk of our audience.
I've chosen the option to have them register for all sessions at once. It only shows the options for "Outlook Calendar" and "iCal."
Is this a glitch that can be fixed?
Here's a screenshot. Same thing on the registration page, right after submitting registration info.
- CanelaVerde5 years agoActive Contributor
How has this not been addressed yet? We are CONSTANTLY dealing with our presenters not having events in their calendar because this process is so ridiculous. PLEASE FIX THIS.
- KaseyO6 years agoVisitor
Any update on this? Requiring users to download .ics files and upload is not making people happy!
- CanelaVerde6 years agoActive Contributor
Guys this is woefully insufficient. Requiring users to download ics files and upload them to google caledar is a sign of lazy development. Every other platform calls a google calendar event page for the user to save. In fact most users of Google Calendar don't even know how to work this ics upload process.
I counted the number of mouse clicks if you do it perfectly. 12 clicks to add a calendar entry. This should be 2 clicks!
- AshC7 years agoRetired GoTo Contributor
Hi acs_jay ,
When you download the .ics file from GoToWebinar, you can 'save' this first, before deploying / opening by the calendar app of your choosing. There's no way to 'automatically' do this for Google Calendar.
- acs_jay7 years agoNew Member
Is there an easy way to automatically add new webinars to a google calendar that we have published? Can't seem to figure it out.
- GlennD9 years agoGoTo Manager
Hi Joseph,
The GoToMeeting Outlook Plug-in is specifically for GoToMeeting, it does schedule or add GoToWebinars to your Outlook Calendar.
To add your webinar to your Outlook calendar, you need to double click the .ics file that is downloaded to your computer. Outlook will then ask you if you want to add it to your calendar. - Joseph Shanabar9 years agoNew MemberI have the GoToWebinar plug-in loaded into my Outlook. I have a new PC now (3 months old) from last time I conducted webinars. In my old laptop (with the plug-in), when I scheduled a webinar, it automatically added to my calendar so I would be prompted to start it on day of. I click the link today to "Add or organizers calendar" and it is saving and ICS file to my local drive but nothing I try will actually add it to my calendar. Please advise. It's manual to copy and paste the details into my calendar. Thank you.
- AshC9 years agoRetired GoTo Contributor
Hi Elena,
Sorry for that. There is a slight difference in experiences seen between Organizers and Registrants of GoToWebinars, where Orgs can send themselves the Attendee invitation template via email, and publish them through several different media options-- but there is not an 'add to calendar' option on the Manage Webinar page.
Attendees on the other hand, do have the ability to add a GoToWebinar confirmation to several different calendar types after registering.
You will likely receive a reminder email from the system which you can then add to your calendar manually if you like. This reminder will have your Organizer join link inside with instructions etc.