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Wbinar by phone calls. No PRESENCE in the final report.
Hi all, I report the problem that at the end of the webinar session, the attendance report is generated. Anyone who uses the phone call instead of the web connection isn't put in the PARTICIPANTS LIST. Why this? It generates problems later in the face of providing a certificate. How can this bug be solved? The access code generated is associated with the registration name, therefore it should be unique for the user who participates. Thank you in advice for suggest. If need screens, wave also those.FabioV24 hours agoNew Member14Views0likes1CommentWhat happened to Live Q&A during Webcast/Recorded events?
Earlier this year, around February, we were running some "simulated live" test events using pre-recorded videos using the Webcast/Virtual Events options. During the tests and organizer was needed and it allowed for live moderated Q&As. I don't see an option for live Q&A's anymore under "Recorded" or "Virtual Events" options. Tried reverting to classic GoToWebinar and still no options for live q&a's, it only has the option for questions to get emailed to you at the end of the webcast.HelderG10 days agoNew Member28Views1like1CommentGoToStage Analytics past 2 years
Hi - we have exceeded two years since we published a boat load of videos and now are unable to pull viewership reports for trainees. Is there any way to fix that, or do we have to republish videos in GoToStage every two years (or within two years)?VRLDO11 days agoContributor47Views0likes2CommentsGoTo Webinar - how to hide all attendees?
I see there is an option to hide attendees in the GoTo Meetings, but I do not see that as an option in GoTo Webinar. Does anyone know if there is an option to hide all attendees at once in GoTo Webinars?Solvedsnimon0911 days agoNew Member29Views0likes1CommentGotoWebinar Confirmation Emails Not Triggering via Hubspot Integration
We've recently switched over to Hubspot for all our registration forms and noticed an influx of responses from webinar registrants saying that they didn't receive their confirmation email. It looks like the integration is all connected properly in real-time and the users are shown as registered in GotoWebinar, so I can't see why the confirmation email isn't being triggered. Has anyone else experienced this problem or know of a workaround to ensure that their registrants receive a confirmation email?SolvedTeamQ12 days agoNew Contributor66Views0likes3CommentsKeeping GoToWebinar's audio going after switching to a different app. on an Android phone
I normally use GoToWebinar on my Android phone. It will be very helpful to keep the meeting's audio going when I switch to a different app. on my phone. Is this possible?harrychou2512 days agoNew Member21Views0likes1CommentCertificate of participation ?
Do we get a certificate of participation after attending the session?SolvedDhanush22 days agoNew Member43Views0likes2CommentsAnyone have experience with Interprefy translation services?
Does anyone have any experience using Interprefy along with GoTo Webinar? I need to be able to generate French subtitles for English language webinars in real time. Our webinars often have multiple speakers, so the PowerPoint workaround will not work for us. I discovered Interprefy here: https://www.goto.com/integrations If anyone out there has figured this out, I would greatly appreciate hearing what your solution was. Thanks!JHalpern25 days agoNew Member365Views0likes4CommentsPowerPoint slide show issue
I am using the new GoToWebinar, and when my speakers share their PowerPoint in slide show mode, GoToWebinar only displays the editing view of PowerPoint if they choose to share only the PowerPoint application. Therefore, they are compelled to share their entire screen to resolve this issue. Does anyone have a solution to this problem?Aristeidis27 days agoVisitor48Views0likes1CommentCancelled Registrations That Shouldn't Be
We have many webinars that are hosted each month, usually 2-3 per week. We have an increasing number of participants calling in to our Support team at our company because when they click their link to join the webinar, it says their registration is canceled; however, they did not cancel it, nor did we. why is this happening and how do we fix it?NSooEN2 months agoNew Member49Views0likes1Comment
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