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aymen2
Active Contributor

Does not connect Remote Desktop Connection

Does not connect Remote Desktop Connection if the connection is not direct? All I can make all communications direct not from a tunnel ...

5 REPLIES 5
GlennD
GoTo Manager

Re: Does not connect Remote Desktop Connection

Hi @aymen2, welcome to the community.

 

Can you provide more details? Are you trying to connect to a computer using RDP through a Hamachi network?

 

Glenn is a member of the GoTo Community Care Team.

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aymen2
Active Contributor

Re: Does not connect Remote Desktop Connection

Yes, I want to enter through Hamachi, but some devices do not accept entry or are sent that there is no connection, what are the cases in which he can connect to
What are the best practices to reach stability in communication?

GlennD
GoTo Manager

Re: Does not connect Remote Desktop Connection

Thank you. Once you have the Hamachi network setup and your client computers connected to it, you will need to check your firewall settings before using services like RDP over the Hamachi network. I actually found this YouTube video of someone connecting RDP over Hamachi and it shows the user adjusting the security policy: https://youtu.be/ntPmxfU7hoY?feature=shared 

The video is in Indonesian but you can set the closed captioning to auto translate to English and other languages.

 

Glenn is a member of the GoTo Community Care Team.

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aymen2
Active Contributor

Re: Does not connect Remote Desktop Connection

If the device is an alternative tunnel, the device does not connect
In the case Direct Connected

GlennD
GoTo Manager

Re: Does not connect Remote Desktop Connection

Both computers would need to be connected to the same Hamachi network in order for them to be able to 'see each other' and connect using RDP.

 

Glenn is a member of the GoTo Community Care Team.

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