Only the Account Holder can purchase subscriptions for this account

dsummititd · ‎04-01-2024

Hi, We are trying to renew or buy a license for the this account but it says

Only the Account Holder can purchase subscriptions for this account

How can we renew our license or subscription. please help us or create a ticket for us.

Thank you.

KateG · ‎04-01-2024

HI @dsummititd - I went ahead and opened up a case for you, someone from our team will reach out soon.

Kate is a member of the GoTo Community Care Team.

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Only the Account Holder can purchase subscriptions for this account

Only the Account Holder can purchase subscriptions for this account

Re: Only the Account Holder can purchase subscriptions for this account