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Dobergaff
New Contributor

renew my subscription

Good afternoon, I tried to renew my subscription, but it gave me a transaction error, please try again. I repeated it three more times, it gave the same error, but the money was debited from the card exactly 4 times, but the subscription was never purchased..please help me solve the problem!

 
2 REPLIES 2
GlennD
GoTo Manager

Re: Dobergaff@gmail.com

Hi @Dobergaff,

 

I have opened a support ticket for you and someone will be in contact to assist you.

 

Glenn is a member of the GoTo Community Care Team.

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Dobergaff
New Contributor

Re: Dobergaff@gmail.com

I am sincerely grateful to you, thank you, I will wait