The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
theboynorm
8 years agoActive Contributor
Display Glitch - iOS and MacOS High Sierra
I have been a long standing user of Logmein coming up on 8 years, without out fault or major issue until in a recent update to Mac OS high Sierra. Now when I remote login to my Mac Mini or iMac any open applications I get the outline of the application window and all details of the application id a blurry mess. items located on the desktop are also covered by a white box (blank area) see below.
For anyone else experiencing this issue, connecting a monitor or at least a headless HDMI adapter will engage the video driver so that the screen is displayed correctly when you connect.
12 Replies
- theboynorm7 years agoActive ContributorOk, just pulled the dummy HDMI adaptor out to see if any improvement, the results while improved are still not 100% the non active windows blank out white until you activate them, the menu bars remain solid white.
Still the answer is a HDMI dummy adaptor. - Glen12347 years agoVisitor
Is there any update to this issue? As adding a dummy HDMI is not an option for me.
- rwalden247 years agoNew MemberHad to actually connect a monitor, but that fixed the problem. Thank you!
- lewisR17 years agoVisitor
Agreed. This is not a solution.
- ProjectLambda8 years agoActive Contributor
Hi - I get this problem on machines that have had the most recent macos security update. I use logmein to manage macs all over the world - some of which are on the otherside of the world... I cannot plug in an hdmi plug. Please please please fix this as while I do have a ssh backup VNC over ssh is much laggier.
- puch278 years agoNew Member
thanks i will try that
- theboynorm8 years agoActive Contributor
Hi, as the post above suggests a simple HDMI Dummy Plug will sort this, plus it’s has the added benefit of a faster response time as it keeps the GDPU engaged.
these can be picks for for a few pounds on amazon or ebay.
- puch278 years agoNew Member
I am having the same problems. Very teared pictures etc.
- GlennD8 years agoGoTo Manager
For anyone else experiencing this issue, connecting a monitor or at least a headless HDMI adapter will engage the video driver so that the screen is displayed correctly when you connect.
- theboynorm8 years agoActive Contributor
Evening Glenn,
I’ve received a support mail & responded, hopefully the information provided will be of some help, to others whom are suffering similar issues.
regards