I already used the link which takes me to a page with other options, i choose LogMeIn Pro and it then takes me to another page where i cannot find a place i can submit an issue. Please advise asap.
@KLOKO I'm sorry, there is currently no way to delete an account yourself, however you may call Customer Support directly, or create a case for email follow up on the support site: https://support.logmeininc.com/central/help/how-do-i-contact-support
Thank you, I was able to crate a job case using that link.
Case number is :
13796977
Please confirm termination
Thanks again
The review process can take a few days. I appreciate your patience while the case request is completed.
I apologize for the frustrations and phone support failures.
Although we cannot manage account or billing requests through this Community, you may also create an email case for Support to follow up with here: https://support.logmeininc.com/central/help/how-do-i-contact-support
Thank you for sticking with me and confirming the termination of my account. I apologize for my super unecessarly harsh and embarassing first message.
Not a problem @KLOKO ,
You should hear back from Customer Support by next week.
Hi Can you please delete my Logmein pro account, as I dont want to renew . There is no option to cancel online, and given option to phone in, but can not get through. If can reply or contact me so I can cancel.
Much thanks
Martin
@Martinx Did you try creating a case for Customer Support through the link referenced in this thread?
i want to delete my account