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Forum Discussion
RafaGallardo
5 years agoNew Contributor
Local keyboard and mouse do not respond
I have a Windows 10 with LogMein Pro that, when it locks due to inactivity, once you try to unlock it locally, the keys do not respond. However, you connect to it via LOGMEIN and the keyboard and mou...
- 4 years ago
Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.
AshC
5 years agoRetired GoTo Contributor
RafaGallardo There aren't any known issues like the one you describe. Is this the only PC that's affected? If so, have you already re-installed the endpoint there?
- RafaGallardo4 years agoNew Contributor
Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.
- Jamie19873 years agoNew Contributor
I am having a similar issue. My keyboard seems to simply disconcect when I work with my mouse. I have to minimize and reopen Logmein to get it going again, and sometimes it still doesn't boot back up.
This is aggravating when it comes to emails, but I spend most of my time in adobe programs (very mouse/keyboard heavy programs) and am basically unable to get my work done.