Forum Discussion

cxhgtxy's avatar
cxhgtxy
New Member
7 years ago

Can not login the logmein client, there is no CAPTCHA show up, but you can not by pass it.

I can not  login the logmein client, there is no CAPTCHA show up in the app, but you can not by pass it.  I can login the web version and CAPTCHA show up in the browser, but it is function limited, ...
Problem
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

cxhgtxy  Our support department should be able to assist you if you're stuck on the identity confirmation security web page and cannot proceed.  Have you tried calling in to create a support case?

Havbrew's avatar
Havbrew
New Member
5 years ago

OK, so instead of posting the answer here, in the forum for the rest of the world to resolve, you tell us to call support?! Who's bring idea is it to have a forum, if all you going to do is answer with "call support"?

 

Please post the actual cause of the problem and how we, as administrators can fix it!