The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
jcaustin
6 years agoActive Contributor
Mac OS Big Sur compatibility issue
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
- 5 years ago
Hey everyone, thanks for your patience.
We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg
Full release depends upon how stable this is, so please let us know if you see any new issues.
AshC
5 years agoRetired GoTo Contributor
Hey everyone,
Here's an updated support article explaining certain limitations on the client end: https://support.logmeinrescue.com/rescue/help/is-rescue-supported-on-macos-big-sur
I will work to get an ETA on the Technician delivery this week.
AshC
5 years agoRetired GoTo Contributor
Thanks for your patience, I believe we will have a beta version available for testing in just a few days. The full release could be a couple of weeks after beta testing completes. Should you need to test early, please reach out to Customer Support next week to request individual upgrades.
- jcaustin5 years agoActive Contributor
Thank You! I will contact them. I like your product but this has been very frustrating.
James