The Rescue Browser-based WebTC is now available in Open Beta!

cancel
Showing results for 
Search instead for 
Did you mean: 

The Rescue Browser-based WebTC is now available in Open Beta!

AmberW
GoTo Contributor

Before the end of the year, the Rescue Product Team is proud to announce that the browser-based WebTC is now available to test drive in Open Beta!   

 

How to access: 

Current Features: 

  • Direct, private connection with PIN code 
  • Chat interface
  • Detailed system diagnostics
  • Reboot and reconnect
  • Managing sessions
  • Single Sign-on
  • Global and EU region handling 
  • Multi-monitor handling 
  • Managing Technician status 
  • File transfer via Chat 
  • Switch to desktop console 

What's Coming Next (H1 - 2024)? 

  • Unattended capability 
  • Stability improvements 
  • Guided agent flow 
  • Session notes 

 

Please add feedback/comments for the Product Team in this thread! 

2 Comments
Version history
Last update:
‎01-26-2024 02:08 PM
Updated by:
Authors