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GoToAssist Service Desk News
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Login Service (v1.23.0) Release Notes

Jamie_A's avatar
Jamie_A
GoTo Contributor
6 years ago

Highlights

  • New tailored sign in experience

 

What's New?

 

New Tailored Sign In Experience

  • Users that sign in to their account via the LogMeIn product account website or My Account page at https://myaccount.logmeininc.com are now guided through customized sign in experience that only displays the sign in options configured for their account.  On the sign in screen, users now enter their email address, and upon clicking Next they will be provided with any of the following authentication options:
    • A password field to enter their account password
    • Social media sign in (Facebook, Google, LinkedIn, and/or Microsoft) for using a connected social media account
    • Company ID for Enterprise Sign-In (single sign-on), which they can click Continue to be redirected to their company's sign in page

       

      All Sign In Options Enabled

       

  • Additionally, IT admins can enforce the use of Enterprise Sign-In (single sign-on) as the only available sign in option when their users access their LogMeIn product accounts.  This allows these admins to prevent users from signing in with their social accounts, as well as setting up a secondary email address for password recovery.  To enforce single sign-on for all users on an account, IT admins can contact Customer Care or their assigned Customer Success Manager/Customer Relationship Manager.

Single Sign-On Enabled

Updated 6 years ago
Version 2.0