GoTo App

Learn about and discuss the new GoTo App currently available in Early Access

9 Posts

Automatic volume and noise processing - Option to switch off - please make available
Unfortunately the new version of Goto doesn't support to switch off the "Automatic volume and noise processing" as it was possible in the classic version which we could use until some days ago. This option is needed when you have meetings with choir music, hymns etc. because the automatic processing leads to a very poor transmission of the choir music, hymns. It's impossible to enjoy the hymns... I know that this option is used by many church services to broadcast both the singing and the sermon so that old people can enjoy although the are not able to attend the church service. So, please make this option available, as it was implemented in the classic V10.
stefan_schueler
New Member
8 days ago
91Views
0likes
1Comment
Full screen isn't full screen
The previous GoToMeeting application showed the presenter's video full screen when selecting full screen. The new GoTo application does not show full screen when selecting full screen. Instead, it slightly enlarges the video, leaving nearly half of the screen real estate to be needlessly blocked on the top and bottom by black bars with buttons. This layout reduces the value of GoTo from a premium service to match the approximate features of several freeware competitors. As a customer with 100s of endpoints, I am disappointed in the new meeting tools that GoTo has decided to downgrade to. Full screen, on a premium video conferencing service, possibly the most expensive on the market, should be full screen. I hope others' will join me in voicing their disappointment in this new version of GoTo's handling of the full screen layout.
Solved
00sivan
Active Contributor
13 days ago
6.9KViews
4likes
21Comments
Screen Sharing not working
I am not able to share my screen anymore. This just started this morning. Tried everything, cleared cashe, restarted the app, restarted the computer, nothing worked. Any ideas?? Thanks
rhynson
New Contributor
29 days ago
156Views
0likes
3Comments
Local Webm recording Isn't recording the screen share, just audio
I tried to look this up and the "response" only mentions webcams. I couldn't care less about webcams. We had someone else presenting and it wasn't recording the screen share. Does it only record what YOU screen share?
Bilgediver
Active Contributor
2 months ago
211Views
0likes
3Comments
GoTo App and Android Tablet
Good morning, all Unfortunately, since we switched from GoTo Meeting app to GoTo App, it seems that on Android tablets (Nokia T20, Android 13) it doesn't work. It works fine with phones (even if phone calls and messages disconnect it and this did not happen with the old version), but it seems to be impossible to launch on tablets. This would also be confirmed by some complaints on GooglePlay Italia. I looked for solutions within this community, but I had no luck. What can I try to solve? Any suggestions are more than welcome Thanks LZ
Solved
lzmx
Active Contributor
3 months ago
477Views
0likes
4Comments
Remote Control Does Not Work in GoTo App?
Hi All, We have moved over to the GoTo app since it is replacing the GoToMeeting app. The problem is that when doing support sessions, it appears that the organizer cannot request control. If I download and install the old GoToMeeting app, they are able to request control fine. Does remote control not work with the GoTo app? I hate the though of having to re-install the old GoToMeeting app for everyone, but without the ability to use remote control, the GoTo app is limited. Thanks,
Solved
GTM254
Active Contributor
5 months ago
1.1KViews
1like
8Comments
Disable Raise hand in Admin Settings
GoTo webapp has the Raise Hand function, we need to turn that off permanently - how can this be done ? Problem is that when we appoint/change a new organiser the setting in the app will reset it self. I was looking for a way to turn the feature off completely like Chat in Admin settings.
Solved
kkeco
Active Contributor
6 months ago
Question
3.8KViews
0likes
10Comments
new GoTo app, drawing tools are missing??
Where are the drawing tools in the new GoTo app for windows? (GoTo 0.300.2 3.31.0). I find the following completely unacceptable: new features appearing without notice: example the hand raise/emojis, change to settings screen etc.. old features disappearing - example: drawing tools zero communication to paying customers about any of this, only mention I have seen was about "rebranding" to GoTo with little details. allowing multiple apps to operate with different feature sets (old orange flower GTM vs. new GoTo and even desktop app vs. web app with changeslike the inability to zoom on shared screen content in the web version) it all leads to major confusion for your paying customers and attendees,it needs to be resolved quickly.
Solved
ToPep
Active Contributor
2 years ago
Problem
Question
4KViews
1like
14Comments
How to report a technical issue while it is happening?
Hi, If you or one of your attendees experiences a technical issue while using the new GoTo App please take a moment to report it using the built-in option: Select the issue category and include any specific details about the issue before sending the report. Please Note:This is not a support ticket, it will not be followed up on, but these reports provide our developers with technical details that often cannot be gathered after a training session is complete.
GlennD
GoTo Manager
3 years ago
Question
1.5KViews
0likes
0Comments