The GoTo Community is getting an update!
Hi, I am excited to share that in the last week of September we will be updating the GoTo Community platform and giving it a fresh new look. The focus of the new UI is to make it easier for you to discover the information you are looking for, be it an answer to a product question, a solution to a problem, or a new feature request you would like to support.No action is required on your part, your account and all existing posts will remain.GlennD16 days agoGoTo Manager1.3KViews3likes0CommentsGoTo Community Guidelines
Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to participate, check out Getting Started in the GoTo Community to learn how to register and Community best practices. Be considerate, courteous and constructive. Your opinions are always welcome, but inflammatory or personal insults, harassment, obscene or abusive comments and hate speech are not acceptable in public or private message. Avoid excessive CAPITALIZATION and punctuation!!!! Your voice will be heard. If you see any examples of bad language or abuse, use the “Report Inappropriate Content” link on the post to flag it for moderation. Respect instructions from a moderator or administrator. Communications between Moderators, Administrators and users are logged and we will track repeat breaches of policy. Stay on-topic. If you are contributing to an existing thread, ensure that you do not stray off-topic, and that your post is relevant to the thread. Avoid Crossposting (posting the same content in multiple posts or threads). Crossposting can result in one or more of your posts being removed. Protect your privacy and the privacy of others. Never give personal information. Do not provide email/snail mail addresses, IP addresses or phone numbers. Use common sense and good judgment when interacting with others through posts or comments, especially sharing any personal contact details. Spam will be removed. Advertising, Promotion for a product, service or site for financial gain, or anything that seems to be posted by a bot or is otherwise posted in an automated fashion or any form of solicitation will be removed. Contribute. Your discussions and contributions are what makes the Community useful and helpful to others, and your ideas help enhance GoTo products and your experience, so please participate fully to get the most out of the Community. When you have an answer to your issue, let us know and post the answer in the original thread, or mark the answer as an accepted solution. Not only does this tie up the thread, but it also adds to the collective knowledge in the community when posts are marked as accepted solutions. Disclaimer.You must be 18 years or older to participate in the GoTo Community forums. Your use of the GoTo Community Forums is subject to the terms and conditions of use. GoTo does not prescreen all information submitted by users of the Site ("Submissions"). GoTo retains the right, but not the responsibility, to edit or remove any Submission, including those deemed by GoTo to violate these guidelines or the Terms of Service. GoTo will make good faith efforts to investigate allegations that Submissions violate these guidelines or the Terms of Service but (a) makes no warranty to you that it will edit, remove, or continue to permit the display of any specific Submission, whether or not subject to such allegations, and (b) will have no liability whatsoever for editing, removing, or continuing to permit the display of any Submission whatsoever. Moderators can remove anyone from the Community or block access to the Community at any time for violating these guidelines or the Terms of Service, or for any other reason.KateG2 years agoGoTo Moderator182KViews5likes0CommentsGetting Started in the GoTo Community
Welcome to the GoTo Community! Our aim is to create a space where GoTo customers can ask questions, share tips, exchange ideas, and get solutions to all GoTo products. We're dedicated to fostering a pleasant and collaborative environment, and we're glad you’re going to join us. The following represents how our community is set up and how you can jump in and start participating. So let’s get started! Join the GoTo Community so you can post, comment and vote. To become a community member click on Register located in the top right corner of the page. Enter your email address (ideally the one associated with your GoTo product account), and create a password. Check your email for the verification email and click on the verification link it contains. Create your community username (please avoid creating a name that reflects advertising, inflammatory content, or something that could infer you are a GoTo employee). Adjust your Community Settings like your Avatar After signing into the community click on your profile in the upper right corner to review your Profile and adjust your Settings. Select My Profilefrom the menu. Click on the avatar you were assigned automatically when you registered. Click on the 3 dots to the right to select from the community avatars or Click on From My Computerto upload your own image(please avoid using crude or inflammatory content, or something that could infer you are a GoTo employee). Posting, commenting, and voting We encourage you to visit often and contribute! The best way to find answers and existing conversations is by typing your question into the search box. If someone has asked something similar, their posts will appear for you to click on. You can then join the conversation by clicking on the Reply or Quick Reply buttons displayed. If no results pop up, it's possible that no one in the community has asked that question yet, and you can click "Start a Topic" on the appropriate discussion board to start a new thread. Many of our product communities have a Community Ideas board where you can Kudo (vote) or comment on existing ideas. If you have a feature suggestion or improvement that has not already been posted you can add it by clicking on Suggest an Idea, but please take a moment to review our guidelines. Subscribing To Posts And Boards When you post to a board, you are automatically subscribed to receive email notifications when someone replies to your post. You can receive notifications whenever a post is made to a particular board by subscribing to it. On the board, choose ‘Subscribe.’ To manage your subscriptions, click on your profile. Community Ranks Move through ranks based on your activity and the quality of your contributions. Share your best practices, tips, and technical know-how, and provide solutions and support to your fellow GoTo users, and you will be recognized as a valued community member! Community Guidelines Please read the Community Terms of Service and the Community Guidelinesabout engaging with the GoTo Community. Thanks for taking the time to learn more about our Community. We encourage you to visit often, read a lot, and participate in discussions. Ask your toughest questions - chances are someone in the community has a solution or can point you in the right direction. If you find a solution that works, let others know and pass on your own tips and insights. You might just have the answer someone else needs!KateG2 years agoGoTo Moderator50KViews5likes0CommentsGoTo Community Ideas Guidelines
Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas that have already been submitted.Your Idea may have already been submitted and need your vote. One Idea at a time.Each idea should be specific and self-contained so it can be voted on by the community. Lists of ideas submitted in a single post will be declined. Ideas should be detailed and easy to understand.When someone reads your Idea they need to easily understand what it is you are suggesting and how it would be a benefit (even if you think it is obvious). Also, please include details on how you see your Idea being implemented. Vote.Kudo Ideas that you agree with. Ideas that have no votes will eventually be archived due to a lack of community interest. If you post, comment on, or Kudo an Idea you will receive automatic notifications when its status is updated.GlennD2 years agoGoTo Manager2KViews2likes0Comments
GoTo Community Basics
Learn about the GoTo Community and find the answers you need to get started.4 Posts
