GoToAssist Service Desk Discussions

Ask fellow GoToAssist Service Desk users your questions and give feedback. Share your knowledge and best practices with other IT and Support professionals.

521 Posts

Linking answers to ticket via labels
Solved
tibor44
Active Contributor
5 years ago
idea
Question
2.6KViews
0likes
3Comments
Emailed ticket creation and portal view
Solved
Charles_VB
Active Contributor
5 years ago
Problem
Question
2.3KViews
0likes
3Comments
[Feature Request] Ability to translate the Service Desk reply e-mails or allow custom templates
tibor44
Active Contributor
5 years ago
idea
Problem
1.2KViews
1like
0Comments
Service Desk Development
Kevin Ruschman
Active Contributor
5 years ago
2KViews
0likes
4Comments
12 Hour Clock
Bryan11
New Member
5 years ago
idea
Question
3KViews
0likes
2Comments
Company Admin approval on incident reports?
Charles_VB
Active Contributor
5 years ago
Question
1.3KViews
0likes
0Comments
Allow Merging Incidents into a Single Incident
Rock Creek Solu
Active Contributor
5 years ago
idea
5.7KViews
0likes
12Comments
Category in the CSV Export
czeno
New Member
5 years ago
1.2KViews
0likes
1Comment
Is there a way to create a list of master answers to tickets.
JVH
Active Contributor
5 years ago
813Views
0likes
0Comments
Group by: Service
KellyKagool
New Contributor
5 years ago
idea
Problem
Question
3.6KViews
0likes
4Comments