rickinwc
11 months agoActive Contributor
User getting client limit notification
I have a user who uses her GTMPC account to access her host machine from multiple other, client machines. She recently received a notice that she has reached the limit of client machines she can connect from. I cannot find any documentation anywhere on the GTMPC support site about a limit to the number of clients a person can use.
First, can someone explain what the limit is, how it works, and how an admin can monitor that? I've looked through the admin console and see nothing about this limit or client connections.
Second, how do we fix this? The user needs to connect from a new machine and it's not letting her do it. Is there a way to reset this or remove old client machines from the user?